Privacy Policy

1. Introduction

Welcome to Swastik Jewels. We are a fine jewellery house founded in 1997 and based at Plot No. 8A, Gajmukta, 1st Floor, Pushpa Path, Uniara Garden, Jaipur, Rajasthan 302004, India. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us regarding our jewellery collections, custom orders, or exhibitions. Please read it carefully. If you disagree with any of its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information when you interact with us:

• Contact Information — your name, phone number, and email address when you fill out our contact form or enquire about a product.
• Communication Data — messages, enquiries, or feedback you send us via email (info@swastikjewels.com) or phone (+91-82339-17947).
• Usage Data — basic information about how you navigate our website, including pages visited and time spent, collected via standard web analytics tools.
• Device & Browser Data — your IP address, browser type, operating system, and referring URLs, collected automatically when you visit our site.

We do not collect payment or financial information through this website. All purchase discussions are conducted directly with our team.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries about our jewellery collections, custom pieces, pricing, or exhibitions.
• To provide you with information about upcoming exhibitions, new collections, or events — only if you have expressed interest.
• To improve our website's content, navigation, and user experience.
• To maintain records of customer interactions for quality and business purposes.
• To comply with applicable Indian laws and regulations.

We will never sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Information Sharing

Swastik Jewels does not sell, rent, or share your personal data with third parties except in the following limited circumstances:

• Service Providers — we may share data with trusted vendors who assist in operating our website (e.g., hosting providers), under strict confidentiality obligations.
• Legal Obligations — we may disclose information if required by law, court order, or government authority under Indian law.
• Business Transfers — in the event of a merger or acquisition, your information may be transferred as part of the business assets, subject to the same privacy protections.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We encourage you to use secure channels when communicating sensitive information and to contact us immediately at info@swastikjewels.com if you suspect any unauthorised use of your data.

6. Cookies & Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyse site traffic. These cookies do not collect personally identifiable information on their own.

You may disable cookies through your browser settings. Note that some features of the website may not function properly without cookies enabled.

7. Third-Party Links

Our website may contain links to external sites, including our Google Maps location and social media profiles. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies independently.

8. Your Rights

As a user interacting with Swastik Jewels, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal retention requirements.
• Withdraw consent for communications at any time by contacting us directly.

To exercise any of these rights, please contact us at info@swastikjewels.com or call +91-82339-17947.

9. Children's Privacy

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.